Last updated on: Sep 14, 2025
Terms & Conditions:
1. General Information
Viya Collections is an online retail & wholesale store offering dresses, dress materials and other women apparel. These terms govern the use of our site and the purchase of products.
2. Order Policy
- Once an order is placed and confirmed, it cannot be canceled, modified, or refunded.
- Please double-check your delivery details and product selection before placing the order.
- All orders are subject to availability and confirmation of payment.
3. No Return Policy
As we thoroughly check every product before we deliver, we do not accept returns under any circumstances. Kindly review the product details and images thoroughly before purchasing.
- Only in case of different size / dress / damaged product is received, only Exchange is offered. See our Cancellations & Refunds policy for more details.
4. Shipping & Delivery
- Orders are shipped via DTDC / IndiaPost / Delivery depending on the availability and delivered within 5-15 working days across India.
- Delivery timelines may vary due to location, availability, or unforeseen delays. We are not responsible for delays caused by third-party courier services.
- Shipping charges are free.
5. Product Description & Colors
We strive to ensure that all product details, descriptions, and images are accurate. However:
- There may be slight variations in color due to screen resolution or lighting.
- All measurements are approximate, and handcrafted items may have minor differences.
6. Pricing & Payment
- All prices are listed in INR (Indian Rupees).
- Prices are subject to change without prior notice.
- Payments must be made through the secure payment gateways provided at checkout.
7. Intellectual Property
All content on this website, including product images, designs, logos, and descriptions, is the property of Viya Collections. Reproduction or use without permission is strictly prohibited.
8. Limitation of Liability
Viya Collections is not liable for any indirect or consequential loss or damage arising from the use of our site or purchase of our products.
9. Modifications to Terms
We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to check this page periodically for updates.