Last updated on: Sep 14, 2025

Thank you for shopping with Viya Collections. We are committed to delivering your orders quickly, safely, and efficiently across India. Please review our shipping policy below:

Shipping Policy:

• All orders are shipped through DTDC / India Post.
• Standard delivery timeline is,
  • DTDC: 5-7 working days
  • India Post: 10-14 working days
• Delivery times may vary based on your location, product availability, or during high-demand periods.
• Shipping charges are FREE.
• Once your order is placed and confirmed, we begin processing immediately. Orders cannot be canceled or modified once confirmed.
• Tracking updates are sent to the email address used while placing the order.
• While we strive to meet our standard delivery timeline, delays may occur due to:
  • Natural calamities, weather conditions, or strikes
  • Operational or courier-related issues

We appreciate your understanding and patience in such cases.

Delivery Support:

If your order is marked as delivered but hasn’t been received, or if the parcel is damaged, please contact us within 48 hours at:

• Phone: (+91) 9550931471
• E-Mail: [email protected]